Monday, April 8, 2013

17 Things Car Salesmen Don't Want You To Know

1. Your Smartphone Is Your Most Powerful Weapon

Years ago, car dealerships and their sales force held all the cards, and buyers held very few. But that has changed completely. Now, with information and sites like Edmunds.com's True Market Value (TMV), Autotrader, eBay Motors, and access to car experts in the palm of your hand, you have effectively marginalized the car salesman. You know what they paid for the car, what their mark up is, when they bought it, what their bottom line is, everything. You can, in essence, make haggling a thing of the past. However, if you leave your phone at home, then you better have a terrific memory and be able stick by your guns. Proof is power.

2. You Can Win the Game Before Setting Foot on a Lot

The Internet has done wonders for the humble consumer. With it, you can email 20 dealers within a 50 mile radius, tell them what you're looking for, and ask them to send you back a quote. From those quotes, pick the lowest couple and take those to any dealership you want. They'll usually be forced to match it, destroying whatever profit margin they were hoping for. And before you feel too bad, the dealerships get massive bonuses by hitting certain sales targets. They can give you the car at cost and still walk away with a nice pile of cash.

3. Be Wary of Salesmen Who Leave to Let You "Talk it Over"

I actually had this happen to a friend of mine, and I laughed when I saw it come up in the comments.
If you somehow manage to get stuck in the salesman's office haggling over numbers, he may receive a call and leave to let you and your partner "talk it over." This is an old trick that some dealers use to listen in on your conversation, letting them know instantly just what your bottom line is. If it happens, whispers or text messages to each other may be a good way to combat eaves dropping.

4. You Are Being Screwed on Your Trade In

If the car you're trading in is in good condition, you won't be getting a good deal on it.

Sure, you're armed with the Kelley Blue Book (KBB) trade-in price and resale price, but those numbers are hogwash. Dealers use something called the National Automobile Dealers Association (NADA) database, which gives them a much more realistic idea of what they can get for your trade. Some of the salesmen reported KBB values that undervalued cars by $5,000 or more. Your best bet is to get a copy of the NADA value for your car. Or, if you can, sell it privately instead.

5. There Are Mark-Ups Aplenty on the Sales Stickers

Dealerships refer to them as "bumper stickers" because that's where they bump up the price of the car. Little extras like VIN etching, fabric protectants, sealants, and other "must have" additions can all be done by you at home, usually for way less. Ask to see the original invoice, and compare it to the bumper sticker. That's what you really want to look at. If they refuse, go elsewhere. And even then, the invoice doesn't tell the whole story. See fear number 10, below.

6. You Have the Power to Control the Sale

Those two things below your waist, called legs, are a sales weapon.

If at any time you don't feel good about the sale, you can walk away. Often, the salesman will hit you with a much lower offer when you get up out of your seat and tell them you've decided against it. Remember, they can't do the deal without you, and you are always in a position to say, "NO." You lose nothing but a few hours of your time; they lose a commission and a bonus.

7. The Dealership's Extended Warranties Are for Suckers

Even if you get the salesman to agree to a price that is basically what the dealership paid for the car, you still have to go to that back room; the room where the deal is sealed.

Whether you lease, finance it, or plonk down a wad of cash, they'll try to push every single option they can on you. That includes an extended warranty that you can buy way cheaper from someone else. The dealership makes a lot of money on these service contracts. Don't fall for this. As one of the salesmen pointed out, the finance manager is actually a salesman, too. They're going to do whatever they can to squeeze more money out of you before you leave.

8. The Four Square Is Designed to Manipulate You

There have been many, many negative articles written on the four square worksheet, and with good reason.
The four square sheet is a way for the salesman to "play" with the numbers and make you think you're getting a great deal. Usually, the first time they come to the table with it, the numbers are so insulting you'll want to walk out. That's intentional. They can't look like miracle workers if they give you a reasonable price. And then the numbers game is played out, but the price of the car rarely goes down more than a few bucks. However, there's a better way to show just how this is used to trap you into a price you really don't want to pay. Read this article, written by car salesmen FOR car salesmen. It's quite an eye opener. And as one redditor advised, tell them not to bring out the four square worksheet or you're leaving. That puts you in a position of power, and they'll know you're no sucker.

9. Salesmen Have Ways to Mess With Your Head

You drive into a dealership with your trade in. The salesman looks it over, nodding, giving the usual chit chat. But he'll ask things like "does it have power steering?" or "does it have a sunroof?" He already knows the answer. He knows the spec of the car and what it's worth. He just wants you to say NO a lot. And by saying no over and over, you start to devalue your trade in, and expect less for it. Get the NADA value, and whatever he asks you, just keep that number in your head.

Another method is taking the keys from your trade in before you sit down at the negotiation table. It's a lot harder to walk away when you don't have your keys on you. They know this, and will often give the keys to a third party, like their sales manager. Now, they have to hunt him down before you can get your keys, and that will take a while. Long enough for them to have another crack at you.

10. Never Offer to Pay Invoice for Your Vehicle

You hear people say it all the time. "I'm paying invoice for that car, not a cent more." Well, go ahead, it's better than paying the MSRP.(Manufacture Suggested Retail Price) But very few people will pay MSRP anyway. And the invoice price of the car is not telling you the whole story. The dealership gets dealer holdbacks, customer rebates, and factory-to-dealer incentives. This is money they can take off the sales price and offer to you, but they won't just hand it over without a fight. These incentives are usually not even advertised, but they can save you thousands.

11. Never Talk About Your Down Payment Up Front

The salesman will ask early on "how much are you going to put down?" It seems like a reasonable question, but you're giving up a bargaining chip way too early. One story talks about an old man who had $10,000 to put down on a truck, and the dealership basically upped the price of the truck to offset that down payment. In effect, the old man threw it away. Wait until you know the "Out the Door" price of the vehicle before you talk about a down payment.

12. Monthly Payments Are Deceptive

You should have a figure in your head of what you can afford to pay for the car, NOT for the monthly payment. The reason is simple. A dealership can mess with the figures, the length of the loan, and the APR, and reduce your monthly payment, but you could end up paying even more for the car than you first agreed to. Look at the final cost, and only the final cost. If your monthly price for that is too high, you're spending more than you want to.

13. Hail-Damaged "Bargains" Are Marked Way Too High

If the cars at the dealership get hail damage, they're going to mark them down and sell them to you at a discount. Great, a bargain, if you don't mind the dents. But the dealership has insurance policies on the cars on the lot, and they've already been reimbursed for that damage. The dealership is not passing all of that on to you, so you're generating some nice profit for them.

14. Non-Factory After-Market Options Are a Huge Rip Off

Many dealers will add "extras" to the car that cost them pennies on the dollar. Pin striping, rims, spoilers, stereo systems, alarms, you name it, they'll throw it in.

Negotiate from the invoice price, not the padded sticker price. You don't need to pay $250 for a few bucks worth of pin striping. You don't need floor mats that cost $200. If it's non-factory, ask for it to be taken off. All of it. Do it yourself, or get a trusted mechanic to do it. And you can also get your tinting and clear bras done elsewhere for around HALF the price the dealership will charge.

15. You Get the Best Deal From the Internet Salesman

This was the one point that kept coming up over and over.

When you go through the Internet sales department, the dealership already knows that you know certain things. They know you're a savvy shopper, that you're looking around, and that you're comparing prices. The Internet salesman will start at a much lower price than the salesman on the lot. In short — don't walk onto the lot unless you're going in to meet the salesman you've been dealing with online.

16. Get Your Own Financing Before You Buy

You can negotiate way better terms in advance, with a credit union or another financial institution. Don't leave it up to the dealership; get this all pre-approved before you walk in.

17. You Can Cancel Those Service Contracts Within 30 Days

So you get caught up in the financial meltdown and agree to pay for a lot of extras, including the extended warranty, tire protection, and so on. Well, you are not stuck with them. You can cancel within 30 days and get your money back. You can also use this to your advantage. Agree to the service contracts if you get money taken off the price of the car. The dealership makes way more from the service plans than the car anyway, so they'll be happy to make the deal. When you cancel, you're in the money.

Source: Wisebread




Friday, March 1, 2013

2007 Lincoln MKR

The most popular car in the Lincoln exhibit was the head-turning MKR prototype that introduced a new design language of “elegant simplicity” on a 4-door coupe, and debuted the all-new, fuel-saving TwinForce engine. Developed to perform comparable or better than V-8 engines, the 3.5-liter gasoline twin-turbocharged direct-injection V-6 deliverd 415 horsepower and 400 lb.-ft. of torque on renewable E-85 ethanol. This one-of-a-kind automobile sat on chrome aluminum wheels wrapped in unique Michelin tires that featured the Lincoln star in its treads. Chrome-trimmed gauges illuminated with Ice Blue lighting, and the concave spoke steering wheel included retractable paddle shifters. Visually, the MKR had clean, uncluttered surfaces, with a significant C-pillar that smoothly transitioned into the cantilevered roof. The double-wing grille was inspired by the 1941 Lincoln Continental Cabriolet.













Source: Internet

Tuesday, February 26, 2013

2004 Lincoln Mark-X

Lincoln’s first two-door convertible concept with a power-folding, retractable, glass-roofed hardtop is the Mark X. Pronounced "Mark Ten," the two-seat luxury convertible roadster is based on the rear-wheel-drive Ford Thunderbird architecture, and features a 280 horsepower, 3.9-liter, 4-valve DOHC V-8 aluminum engine mated to a five-speed automatic transmission. Mark X’s SelectShift transmission allows the driver to shift from manual drive to a five-speed automatic from the steering wheel or shifter in the center console. A multi-functional, 7-inch LCD information panel is operated by a mouse located in the center console and displays satellite navigation, climate control status and vehicle dynamics like seat memory or tire pressure.

2004 Lincoln Aviator

Lincoln has big plans for the all-new, redesigned Aviator. As the first car-based SUV to come from Lincoln, the next-generation Aviator promises a more car-like ride. Under the Aviator’s hood lies a 3.5-liter V-6 engine mated to a six-speed automatic transmission and a full-time all-wheel-drive system that utilizes hill descent control. Incorporating design cues from Lincolns of old, the Aviator will feature a bright metal strip, which begins at the grille and outlines the vehicle’s structure.

2003 Lincoln Navicross

The rejuvenated Lincoln-Mercury design studios created the Navicross concept that had a similar size and shape to that of a sport sedan combined with a sport wagon with the ground clearance and breakover angles of a sport utility vehicle. First seen at the 2003 auto shows, Navicross was a stepping-stone for the creation and introduction of the 2007 Lincoln MKX. The interlocking doors were constructed to take the place of the conventional B-pillar without compromising the structural integrity of the body. Under the hood was a supercharged 32-valve 4.2-liter aluminum V-8 that powered a full-time all-wheel-drive system with adaptive traction control. The 5-speed automatic transmission had a manual sequential function, and sensed driving style and road conditions for optimal gear shifting and performance. Source: Internet

2002 Lincoln Continental

Few production designs age as gracefully as the 1961-63 Lincoln Continental. Its clean, restrained lines still stand out as the antithesis of the finned and chromed beasts that preceded it. As the Continental progressed through the decades, it lost its styling edge. But when the Continental concept debuted at the Los Angeles Auto Show in January of 2002, it was clear somebody in Dearborn found what was once lost. In the two weeks that separated the L.A. show from the Detroit Auto Show, Ford Motor Company announced the results of one of their many restructuring plans. The production Continental was canceled, making the concept a PR nightmare … "Gee, Mr. Ford, you just killed the Continental, what’s this concept about?" For the Detroit show, the newly out-of-the-spotlight concept was shunned and parked in a dark corner of the Lincoln display. Lincoln is still struggling to find its way in terms of design. The MKR that debuted in Detroit this past January, while attractive, looks far more contrived than the 2002 Continental. With the success of Ford’s current Mustang, how much better off would Lincoln have been had they taken the historically inspired path with this Continental? With the average Lincoln Mercury dealer selling fewer than half a dozen cars per month, the company probably wouldn’t be worse off. The 2002 Continental is stored at a facility near Ford’s World Headquarters in Dearborn, Michigan. Source: Internet

2001 Lincoln Mk9

The Lincoln MK 9 coupe concept features optimized proportions and stance, combined with an overall restraint in execution. The interior is designed to be indulgent and comfortable - all characteristics that define "American Luxury." "The Lincoln MK 9 displays a timeless elegance borne of the design’s inherent simplicity and visual logic, while its overall exuberance is unmistakably American," says Lincoln Design Director Gerry McGovern. Inside the MK 9, a combination of Dark Cherry Red and Marlboro Red leathers with accents of polished metal create a luxurious lounge environment. The front seats - which are cantilevered off the center console to improve passenger foot space - take their design influence from the Eames Lounge Chair, a mid-20th Century American classic, which was designed for comfort. The symmetrical dashboard is clean and simple. The etched glass instruments are crafted with jewel-like quality and illuminated indirectly. The MK9’s controls are a combination of advanced digital and analog interfaces. Navigation and telematics information is displayed on a reconfigurable screen in the center console that is operated by retractable controls that sit flush when not in use. The transmission selection is by an electronic, column-mounted paddle shifter. The creation of a design philosophy to define American Luxury at Lincoln is being driven by an international team of designers headed by McGovern, who joined Lincoln Mercury in 1999 from Rover Group, where he was Design Director for Land Rover vehicles. "Lincoln has given me an incredible opportunity to hand-select a team of the best young designers from all over the world to explore the brand’s heritage and build a design philosophy around the tangible and emotional qualities that define America and American Luxury," McGovern says. "We have a holistic view of product design that is different from a traditional automotive approach," McGovern adds. "Lincoln Design and our show properties like the MK 9 are about defining and embracing a philosophy to guide every step of the product development process." The Lincoln design team, which includes interior designers, modelers, materials experts and packaging engineers, began their work with an exploration of Lincoln’s heritage. "Before we could define what Lincoln design should stand for in the future, we first had to understand its past," said McGovern. "In our exploration, we learned that two Lincoln coupes - the 1940 Continental and the 1956 Continental Mark II - followed by the iconic Continental sedans and convertibles of the 1960's, had tremendous cache and were incredible design statements. Interestingly, they all have design elements that are still appropriate in a modern context." McGovern says the 1940 Continental - a car that architect Frank Lloyd Wright declared to be the most beautiful car in the world - is significant for its sheer elegance. The Continental, which was commissioned by Edsel Ford and designed by E.T. Gregorie, was the first vehicle honored for design excellence by the Museum of Modern Art in New York. The Mark II was envisioned as the contemporary evolution of the original Continental. The Mark II established the classic hood, cabin and deck proportions of the modern luxury coupe and was an oasis of restraint in a market dominated by tail fins, chrome and exaggerated styling elements. The 1961 Continental, which was designed by Elwood Engel, remains one of the most enduring automotive designs of all time. Its sheer body surfaces, unique center-opening doors, chrome-accented shoulder line and overall restraint established a signature look for Lincoln that was totally unique. Pablo Picasso owned a Continental from this era. 1960's-era Continentals still have tremendous visual impact and have been featured in several popular films, including "The Matrix." "When a brand has such a strong design heritage as Lincoln, the challenge is to recognize the past without being held back by it," McGovern says. "Between the 1940's and the 1960's, Lincolns were about beautiful proportions, elegant sophistication and restraint. These are qualities we can realize in a modern context without being at all retrospective." Source: Internet